Starfield Chronomark watches break after only one month of use, players report

October 14, 2023 by No Comments


The main points of the story

  • A number of fans have reported that their Starfield collector’s edition watches break after a month of use despite being treated with the utmost care.
  • While some have received a response from Bethesda, others see little progress on the concerns raised.
  • It’s only been a month, and this is the second time we’ve seen such a situation regarding these watches; The first time this happened was when players received faulty watches upon delivery.

Several fans have reported their Starifeld Chronomark watches breaking after a month of use. Similar to the situation in early September, people are finding it almost impossible to get through Bethesda Customer Support. Given the expensive price tag of these gadgets, fans question their quality, and the silence from Bethesda only makes it worse.

Reddit user goods Recently published, “So after a month and a week of working fine, I left it (Chronomark) on the charger, and a day later… the watch died.” The user claims to have tried many things, including Bethesda’s instructions on its website But did not find a solution. Even after trying to reach Bethesda’s customer support, the frustrated fan found only an automated response.

So much for Starfield’s watch. It died after a month and a week.
Byu/goods BStarfield

So I explained the whole situation to Bethesda in a ticket and got a ready response from support… which included the same instructions on their website that I told them I had already followed. They didn’t even bother to read the ticket,” O/Turwin says.

The situation has made them lose all expectations from Bethesda, and they believe that the watch will remain dead forever in the box. They consider themselves huge fans of collector’s editions and keep such items on their shelf. While talking about Chronomark, the Starfield watch, they said, “It was a very expensive waste of money. Not even something cool to show off.

However, that user found a glimmer of hope; They recently updated the post, detailing how they received a response from Bethesda, and asking the fan for proof of purchase, an address, and other details. So it looks like the Starfield Chronomark might just replace it. However, this is not an isolated case; Other people reported something similar and didn’t get an adequate response.

Mine just got the infinite scrolling bug a week and a half ago, and it’s the same story. Bethesda initially ignored my ticket and gave me an automated response. Now they have replied back asking for shipping info and no updates after sending them almost 5 days ago,” says u/Forgotten___Fox.

The situation seems similar to what happened a month ago when Players received defective watches upon delivery. There have been some cases that are quite serious as it is an expensive product. We’ve already seen two significant issues involving multiple player reports. It also raises concerns about the quality of these products and could deter people from making such purchases in the future.

Starfield Chronomark Watch (Credit: Bethesda).

Still, we can only hope that these issues are resolved by Bethesda and that the company improves its customer support for fans who spent a lot of money and still feel isolated by the comments.


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Starfield is a role-playing game developed by Bethesda Game Studios and published by Bethesda Softworks. The space exploration RPG is Bethesda’s first IP in 25 years, which is why it quickly became one of the most anticipated titles. It was released on Xbox Series X|S and PC on September 6, 2023.

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